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Customer Relationship Management (CRM) is really an age old business practice of take care of your customer's requirements for a mutually beneficial relationship. However in the modern business, just like everything else, CRM also has evolved from being just a business strategy to a software dependent business strategy. So the future of CRM is also a glimpse of the future of technology. In the infographic below, we have covered 8 such trends that are as much about the future of CRM as they are about the Future of technology itself.

More and more organizations realizing the benefits of a customer management strategy and implementing CRM systems. But successful implementation of a CRM system within an organization is easier said than done. Introduction of a CRM system requires a change in approach to customer management at the organizational level. Its not the concern of merely a department - whether marketing, sales, or IT. On top of all this, many organizations also hear scary stories of failed CRM experiments at other organization and hence, don't want to commit to a CRM strategy themselves.

Customer Relationship Management (CRM) is really an age old business practice of take care of your customer's requirements for a mutually beneficial relationship. However in the modern business, just like everything else, CRM also has evolved from being just a business strategy to a software dependent business strategy. So the future of CRM is also a glimpse of the future of technology. In the infographic below, we have covered 8 such trends that are as much about the future of CRM as they are about the Future of technology itself.

Availability of customer information in real time and from any location enables a strong business window for adopting a mobile solution.The vastly different gains of various mobile CRM apps as well as the changing matrix of devices retard an otherwise easy business decision.

Manage SugarCRM Instance On-the-move! A proficient mobile app works online and offline. It lets you have a dynamic functionality while accessing your customers' data on mobile devices. You can select various types of modules and layouts from SugarCRM back end. Experience a smooth access on-the-go!

Using a SugarMob Pro application, you can select diverse types of modules and layouts from SugarCRM back end. It is amazing to access your customers' data on mobile, from anywhere and at anytime! Thus, the app saves your lot of time and money.